AN ASSESSMENT OF MANAGEMENT INFORMATION
SYSTEM IN ACHIEVING CORPORATE FINANCIAL GOAL
POWER HOLDING COMPANY NIGERIAN
(PHCN) KADUNA
TABLE
OF CONTENTS
Title page – – – – – – – – – – i
Declaration – – – – – – – – – – ii
Approval Page – – – – – – – – – iii
Dedication – – – – – – – – – – iv
Acknowledgement – – – – – – – – – v
Abstract – – – – – – – – – – vii
Table of contents – – – – – – – – – viii
Chapter one: Introduction
1.1
Background of the study – – – – – – – 1
1.2
Statement of problem – – – – – – – 3
1.3
Objectives of the study – – – – – – – 4
1.4
Significance of study – – – – – – – 4
1.5
Research questions – – – – – – – – 5
1.6
Scope of the study – – – – – – – – 5
1.7
Limitations of the study – – – – – – – 5
1.8
Definition of terms – – – – – – – – 6
CHAPTER TWO:
LITERATURE REVIEW
2.1 Introduction – – – – – – – – – 7
2.2 What is management information system – – – – 8
2.3 Types of management information system- – – – – 8
2.4 Features of management information system- – – – 10
2.5 Operation of management information system- – – – 12
2.6 The computer (A brief description) – – – – – 14
2.7 Differentiating management information system and data
processing 18
2.8 Data Base – – – – – – – – – 20
2.9 Corporate financial goal of (PHCN) – – – – – 22
2.10 The human factors in information processing- – – – 23
2.11 Effective of management information system in
achieving
corporate financial goal – – – – – 26
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Introduction – – – – – – – – 27
3.2 Research design – – – – – – – – 27
3.3 Area of study – – – – – – – – 28
3.4 Population of the study – – – – – – – 28
3.5 Sample size and sampling technique – – – – – 28
3.6 Instruments for data collection – – – – – – 29
3.7 Validation of instrument – – – – – – – 29
3.8 Reliability of the instrument – – – – – – 29
3.9 Method of data collection – – – – – – 30
3.10 Method of data analysis – – – – – – – 30
CHAPTER FOUR: Data presentation and analysis
4.1 Introduction – – – – – – – – – 32
4.2 Characteristic of respondents – – – – – – 32
4.3 Data presentation – – – – – – – – 34
4.4 Summary of findings – – – – – – – – 39
4.5 Discussion of findings
– – – – – – – – 40
CHAPTER FIVE: Summary of findings, Conclusion and
Recommendations
5.1 Summary – – – – – – – – 42
5.2 Conclusion – – – – – – – – – 43
5.3 Recommendation – – – – – – – – 44
References – – – – – – – – – – 46
Appendix
– – – – – – – – 48
CHAPTER
ONE
INTRODUCTION
1.1
BACKGROUND OF THE STUDY
The complexity and diversity of most
modern day business and companies account for their varied and often technical
and administratively complex activities while the structure of most modern organization
reflect on management charge with different responsibility with a view to
ensuring the attainment of the enterprise corporate objective.
George (2004) defines management
information system as a system or related group of system which collects and
present management information relating to a business in other to facilitate it
control. It applies to a system which makes use as a data based facility for
the storage and retrieval of information. A management information system
embraces data processing system, and decision making based on the fact that is
communicate by the control system. A highly organized data processing system,
is essential for connecting, recording and converting data into machine
sensible form (in some instance prior) to process the data. These systems often
produce information of management as by product of processing data rather than
as a primary product in its own right.
The first power station in Nigeria was
built in Lagos in 1989 at the present site of the NEPA headquarters. For the power
appreciation of history of the organization called PHCN we need to mention ECN
and NDA as the early power distribution and generation agencies (electricity
corporation of Nigeria) and (Nigeria Dam Authority) respectively in September,
1969 the Federal military government decided to manage ECN and NDA into a
single body to avoid duplication of resources in the two organization. A year
later, many zonal or district office. The zones are mandated to supervise and
effects the distribution of electricity to customers and also to effect
mattering, cash collection and implementation of all policies of the head
quarters, it is the headquarters of Kaduna zone of the national electric power
authority now know as PHCN, the region of the transmission is also having the
sub-station for supplying Kaduna, Minna, Zaria, further Sokoto and Kano. The
zone also lost outside Kaduna, the Zaria district and Minna district, its also
host Shiroro Hydro power station, in Minna. However, the PHCN zonal office
Kaduna, operates under the electricity power sector reform bill which was sign
back into law on the 11th of March, 2005 by president Olusegun
Obasanjo. This bill seeks to provide a formation of companies to take over the
in function, assets liabilities and staff of the national electricity power
authority (NEPA). Develop competitive electricity markets, establish the Nigeria
electricity regulating commission, provide for the licensing and regulation of
the generation transmission, distribution and supply of electricity, enforce
such mates as performance standard, consumers’ right and obligations provide
for the determinations of tariffs and to provide for mater concerned with or
incidental to the foregoing.
1.2
STATEMENT OF THE PROBLEM
One of the problems facing the role of
management information system in achieving its corporate objectives is that,
management information has not received high priority at his best. It usually
represents loose amalgamation of data and report without any overall consistent
pattern.
Enviably such information is generated
only to fulfill basic account and possible legal requirement and thus dose to
support management decision making activities. Inability of workers to use and
handle computer effectively, difficulty of workers to implement new initiatives,
lack of maintenance culture and outdated system, inadequate induction for
training, lack of communication and
proper communication tools.
1.3
OBJECTIVE OF THE STUDY
The primary objective of the study is to
look at the role of management information system in achieving corporate financial
goal in Power Holding Company of Nigeria (PHCN) Kaduna business office. Other
specific objectives includes:-
–
To
evaluate the effect of management information system in achieving corporate
financial goal in (PHCN)
–
To
study the problems affecting management information system in Power Holding
Company of Nigeria (PHCN) Kaduna Business office.
–
To
find out how efficiently and effectively management information system is in
power holding company of Nigeria (PHCN) Kaduna
1.4
SIGNIFICANT OF THE STUDY
This study shall be benefit to the
management and employee of power holding company of Nigeria, Kaduna business
office on management information system in achieving it corporate objectives,
in the organisation. It shall also be beneficial to others students,
academicians that may wish to undergo further research on this or similar topic
on how to safeguard vital information, to support better management decision
making, improving efficiency and productivity, less operating cost, management
information system is what people need to resource on because of its benefit.
1.5 RESEARCH QUESTION
The primary research questions are to
examine the effect of management information system in achieving its corporate
objectives in power holding company of Nigeria Kaduna business office.
–
What
are the effects of management information system in achieving its corporate
financial goal in power holding company Kaduna?
–
What
are the problems affecting management information system in power holding
company of Nigeria Kaduna business office?
–
How
efficient and effective is management information system in achieving its corporate
financial goal in power holding company Kaduna business office?
1.6
SCOPE OF THE STUDY
The scope of the study is based on the
role of management information system, its focus on computer based while
management decision making is discussed it relates to obtain information for
making corporate decision. The researcher limit the study to (PHCN) Kaduna the
study covers a time from 2008 to 2012.
1.7
LIMITATIONS OF THE STUDY
Time constraint: Lack of time has been
an obstacle to the easy completion of this research work. Inability to get
better literature from the school library is also another constrain of this
research work. Some vital material needed for the research work and not
available. However, various sources will be used to make sure that all
necessary materials are obtained.
Financial constraints: This is also a
limitation to the actualization of the research work. This is due to the
current economic trend. However, money will be sourced to carry out the study.
1.8
DEFINITION OF TERMS
The terms defined in this section are major
terms used or that came into focus in this work the list is not exhaustive
other main terms will be define as they occur in other chapters.
Management: getting thing done by people
System: Activities of working together towards
achievement objectives
Management information system: Related
group of system which embraces data processing and decision making base on the
fact
Output: These are devices that allow the
computing system to output result of processing.
Data
base: An organized
set of information that is stored in a computer system
Input: material with raw fact that go into
system for processing for a meaningful information
Report: Information that is generated from a
system.