problems
of Human Resources Management in Enugu state government
(A
case study of Enugu state broadcasting service (ESBS) Enugu)
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF STUDY
Human resource management according to Dressler [ 1973 –
125] can be defined as “ procedures activities or action directed toward finding the solutions to the manpower
problems of an organization” that is actions which are placement wages
recruitment selection and placement wages and salaries administration
industrial relations and joint consultation employee welfare training and
development motivation employee appraisal and assessment and effective
unitization of human resource of an organization.
According to Ubeku (1975:98) the major importance of the
subject matter is the fact that is a basic function of management. Unless it is effectively carried out by all
members of line management.
Technical efficiency will be inadequate to achieve
organizational success. Problem of human resource should not be though of as
something separate from technical problem. Both are put of a single situation
that need to be understood and dealt with by the line officials beginning with
the does executive officer (CEO)
Also
human effort differs form other factors of production. This is due to the fact that the employee has
his own objectives which must be integrated and reconciled with those of
management or the organization. In carrying out human resources management practices both
individuals and group relations are taken into account.
Human
resource management according to Strawese (1988:98) “started in the from of
record keeping. It kept employment
records of workers and management or rather managers including such factual
materials as date employed background
information successive jobs held in the
organization with dates and wages received disciplinary penalties
imposed and other maters in the relationship of the individual to the
organization
Majority of the people with particular reference to the elite
will be wondering why there are problem of human resource management in the
private and public sectors of Nigeria organizations. First of all emphasis will be made on the
importance of human resource in every economy.
factually Wendell (1984:30)
described human resources as “ those individuals engaged in any organizational
activity regard less of level
Human
resources management is also concerned with he obtaining of the best possible
staff of any organization and having gotten then looking after them so that
they will stay and give the best of their jobs. However Wendell went further to
emphasize that there are no demarcation for was and women working for an
organization. The human resources of the government for example in the Enugu
State boasting service (ESBS) Enugu ranging from the manager down to the
messengers.
Any
activities in the organization from stating to the finishing stages depend on
human resources or the staff therefore any organization aimed at achieving some
of her goals must adequately be motivated.
The researcher clearly understands that the goal of the organization
cannot be achieved only by providing and ensuring adequate supply of
personnel. This because the human
resources or personnel staff that are
not well motivated in an organization can never give out their best furthermore
James ( 1978:73) observed that the
effective use of people is the key productivity. Motivation of employees in an organization is to get the best of
their skill and abilities.
James
further observed that although the task of motivating workers rested on the
managements team as a whole. Managers
have more rules to play in other words the sort of continuous day to day
coaching appraisal and encouragement that the employee will need will be more than
over before managers have upper hands in motivating workers. When managers work
together with their workers they will know and satisfy their problems for
better result.
In most case the above is expected to be obtained in the
public sector but reverse is the case.
This is because government will be able to maintain constant and
adequate supply of personnel staff let alone motivating the little they have
finally, his project will be a contribution finding possible solutions to most
of the problems of human resource managers in Nigerian organizations in general
and Enugu state particular
1.2
STATEMENT OF THE PROBLEM
It is pertinent
to note that adequate emphasis have not been laid by parastatals in terms of
promoting a favourable ground for human resources managers and this has greatly
affected their performances
SUB PROBLEM 1
The dynamic nature of the
environment in which business operates constitutes an important factor in that
it affects management decision and actions.
The environment here mans both internal and external factors such as economic
social political government technological top management employee task forces
among others. For an organization to
remain in business it has to help to shape its environment due to the rapid
change that the organizations operating environment undergoes.
SUB PROBLEM 11
The type of image which an
organization projects determines its areas of procurement recruitment and
selection training and development. This is one of the problems which rules human
resource management in the E.SB.S Enugu.
SUB PROBLEM 111
How human resource (manpower)
is articulated towards the attainment of the organizational goal and aspiration
is one of the outstanding problems of resource. Managers in Nigeria
organization which Enugu state broadcasting service (ESBS) is among.
1.3
PURPOSE OF THE STUDY
Due to the that
every aspect of business organization is undergoing accelerating change and no
function of management is change more
rapidly that public attitude and
reactions problems of human resource managers have to be constantly and
adequately proffered solution to.
THE
OBJECTIVES OF THIS STUDY ARE:
i)
To ascertain the scope of
action of human resource management practices in ESBS from 2004 2005
ii)
To identify the level in which
the inefficiency exists.
iii)
To ascertain the difficulties
experienced in the performance of these practices
iv)
Finally to identify how and who
is responsible for human recourse will enable the government to discern and
tackle the attributes of problems of human resources manager in Enugu state
government parastatals- Enugu sate broadcasting service.
1.4
SCOPE OF THE STUDY
The conduct of
this research all the information obtained are the ESBA especially between
2004-2005.
In
this case the study focuses on office at human resource management in the Enugu
broadcasting service which tends to look at the organization and it’s
environment it’s position in the mind of the public consumer and the industry
at large. The success or failure of an
organization depended on how it’s resource are patronized and any organization
whose human resources management (managers) have been soiled or sin cared with
would can hardly matter it in the business world which is dynamic
1.5
RESEARCH QUESTIONS
The under listed
research questions would be necessary to make this research a huge success.
i)
Do the Enugu state broadcasting
service attach due importance to the production of human resources management?
ii)
Have human resources managers
contributed to the organizational profitability of the Enugu state broadcasting
service?
iii)
What are the major problems facing
human resources managers in Enugu state
broadcasting service
iv)
Do the ESBS have any department
responsible for proffering solutions to the human resources managers problems
in the organization/
v)
What measures do they take to make
sure human resources problems do not cause the organization to divided?
vi)
What is the method used in ensuring cordial relationship
between human resources managers and the workers of ESBS?
1.6
RESEARCH HYPOTHESIS
After through
and careful review of works that are
directly or indirectly related to the sublet a matter the hypothesis for this research work formulated
as follows
H0: Customers patronage to ESBS service is not
adequate
H1: The Patronage of customers to the ESBS
service is adequate
H0: The rate of communication among staff of the
Enugu state broadcasting
service is not efficient
H1: The rate of communication among staff of
the ESBS is efficient?
H0: Most establishment in Nigeria do not lay adequate emphasis on human
resource management
H1: Most establishment in Nigeria do lay
adequate emphasis on human
resource management
1.7
SIGNIFICANCE OF THE STUDY
Due emphasis
have not been laid on the efficient and effective management in both public and
private organizations to attain considerable economic growth. This implies efficient management of material money machinery as well as the
management ethics.
This
study will enable management of both public and private owned parastatals know
the major problems facing the human resources managers and the possible ways of solving those problems
the issue have is that the personnel functions are not being properly
performed. Planning for instance which
contains the major personnel programme is taken for granted in many Nigerian
business aenterprises. This has contributed in no small measure to the poor
performance in the Nigerian public and private sectors.
In
some organizations emphasis is placed more on profit objectives ignoring modern
philosophies in management such as the social responsibility of the firm among others. All these factors which constitute problem to
human resources managers will be treated fully in subsequent chapters.
1.8
THE LIMITATION OF THE STUDY
During the
course of this research work some constraints were encountered. Prominent among
the problems are the poor responses of the respondents. The scanty work done on the subject under
study affected the volume of information obtained from the secondary data
sourced. The researcher encountered much
financial constraint which limited the scope of his study. Time for research, bias and un-corporative
attitude of some staff members among others limited the amount of information at the disposal of
the researcher.
1.9
DEFINITION OF TERMS
EFFICIENT: This means the ability of doing
something well and thorough with no waste of money time energy and other
resources
ASPIRATION: The simply means aim of somebody which is always
backed- up with zeal for its achievement
PARASTATALS: These
are establishment that carry out specified functions to the masses.
DYNAMIC: This word is synonymous with change
it means not steady in existence.
MANAGEMENT: This means the act of running and
controlling a business or similar organization as well as other resources there
in.
MOTIVATION: This is the miner-drive that gingers a worker to
put-in the best expected of him/her at his/her work place.
BAOADCASTING: The act of
disseminating information via the mass media to the general public
REFERENES
Dressler G.S (1973) Organization and Management Prentice-
Hall New Jersey
Stoner A. F (1978) Management in Practice London Prentice-
Hall
International
Strawese,
L.R (1988) Behaviour of Industrial Work Group New York Wiely
and Son Publishing Co
Ubeku,
A K (1975) Management in Nigeria Management in Nigeria Journal
July/ August
Wendell
H and Ball D.(1984) International Business Pano Texas Taxes
Business Publication