THE
ROLE OF HUMAN CAPITAL MANAGEMENT IN ORGANIZATION EFFICIENCY IN PEUGEOT AUTOMOBILE OF NIGERIA KADUNA (PAN)
ABSTRACT
The study extammed the role of human
capital management in organization efficiency in Peugeot automobile of Nigeria
Kaduna. The research objective were to examme the nature of recruitment and
selection adopted by the organization in Peugeot automobile of Nigeria Kaduna,
to know the extent to which human capital management is important and to also
identify the problems the organization encounter in managing their human
capital and there causes. To provide solution to the study. A survey research
design was adopted for the study. Questionnaire and documentary sources were
used for data collection. The statistic mean score was used to analyze data obtained
from the field with a total population of 215 employees and 80 sample size was
used. The findings of the study reveal that encouraging team work and
cooperation is an essential means of effective human capital management leads
to workers high and enhances efficient performance. In conclusion, the research
recommended that the management should ensure that there is an established
human capital management to serve as a guide for the recruitment exercise of
the organization in order to improve workers productivity.
TABLE
OF CONTENTS
Title page – – – – – – – – – – i
Declaration – – – – – – – – – ii
Approval page – – – – – – – – – iii
Dedication – – – – – – – – – – iv
Acknowledgement – – – – – – – – v
Abstract – – – – – – – – – – vi
CHAPTER
ONE
INTRODUCTION
1.1 Background
of the Study – – – – – – 1
1.2 Statement
of Problem – – – – – – 2
1.3 Objective
of the Study – – – – – – 3
1.4 Research
Questions – – – – – – – 3
1.5 Significance
of the Study – – – – – – 4
1.6 Scope of
the Study – – – – – – – 5
1.7 Limitation
of the Study – – – – – – 5
1.8 Definition
of Terms – – – – – – – 6
CHAPTER
TWO
LITERATURE
REVIEW
2.1 The Concept
of Human Capital Management – – 8
2.2 Organization
View of HCM – – – – – 5
2.3 Human
Capital Management in Nigeria – – – 17
2.4 Positive
Impact of HCM on Organizational Efficiency-
19
2.5 Negative
Impact of HCM on Organization Efficiency 20
2.6 Characteristics
of Human Capital Management – 22
2.7 Factors that Limit the Impact of Human Capital management on Organization
Efficiency – – – 23
2.8 reason for failure of human capital management – 25
2.9 Organizational Role in Human Capital Development 26
2.10 Creating a Productive work Environment – – 27
CHAPTER THREE
RESEARCH
METHODOLOGY
3.1 Introduction – – – – – – – –
31
3.2 Research Design – – – – – – –
31
3.3 Area of the Study – – – – – – – 32
3.4 Population of the Study – – – – – –
32
3.5 Sample Size and Sampling Techniques – – – 32
3.6 Instrument of Data Collection – – – – – 33
3.7 Validity of Instrument – – – – – –
33
3.8 Reliability of Instrument – – – – – –
33
3.9 Method of Data Collection – – – – – 33
3.10 Method of Data Analysis – – – – – –
34
CHAPTER FOUR
DATA
PRESENTATION AND ANALYSIS
4.1 Introduction
– – – – – – – – 36
4.2 Characteristic
of Respondents – – – – 36
4.3 Data
Presentation and Analysis – – – –
39
4.4 Summary of
the Finding – – – – – –
45
4.5 Discussion – – – – – – –
46
CHAPTER
FIVE
SUMMARY,
CONCLUSION AND RECOMMENDATION
5.1 Summary – – – – – – – – –
48
5.2 Conclusion – – – – – – – – 50
5.3 Recommendation – – – – – – –
50
References – – – – – – – –
53
Appendix – – – – – – – – – –
54
Questionnaire – – – – – – – – – 55
CHAPTER
ONE
INTRODUCTION
1.1
BACKGROUND
OF THE STUDY
For an organization to effectively and efficiently achieve
its organization objectives there must be human capital management, reporting,
measurement and drawing conclusion about the significance of the outcomes of
measurement as a guide to future action. Human capital management focuses the
attention of an organization leadership team on the strategies it should adopt.
It identifies these aspects of people management that demonstrably have the
greatest bearing on business performance. It clarifies the return that can be
obtained in terms of increased profitability, productivity and overall
effectiveness arising from the development deployment and engagement of the
people the organization needs to active its goals HCM points the way to
achieving human capital advantage by highlighting where and how investments in
people generate the highest returns. It ensures that HRM policies include knowledge management, resourcing,
talent management, performance, and reward and recognition processes, which
will bring organizational efficiency. This research project intends to
practically study how human capital management impacts on organizational
efficiency
1.2
STATEMENT OF PROBLEM
Human capital management (HCM) has been described as “a
strategic approach to people management that focuses on the issues that are
critical to an organizational success” in teams of competences, knowledge and
personality.(Armstrong 2007) Apparently human capital management has been
experiencing many problems ranging from poor designing and implementation of
human capital strategy, ineffective human capital measurement, inadequate human
capital reporting system, huge investment of money on physical management than
human capital management and ineffective human management technique.
This research project intends to look at how small and
medium scale industries have been grappling with these and other problems with
particular reference to their efficiency. For lack of time and resources, the
research will focus one Peugeot, Automobile of Nigeria Kaduna.
1.3
OBJECTIVE OF THE STUDY
i. To
examine the nature of recumbent and selection adopted by the organization.
ii. To
know the extent at which human capital management is important in Peugeot
Automobile of Nigeria Kaduna (PAN).
iii. To
identify the problems the organization encounter in management their human
capital and there causes capital.
1.4
RESEARCH QUESTIONS
i. What is the nature
of recruitment and selection adopted by Peugeot Automobile of Nigeria Kaduna
(PAN)?
ii. What
are the extent to which human capital management is important is Peugeot
Automobile of Nigeria Kaduna (PAN)?
iii. What
are the problems organization encounter in managing their human capital an its
causes in Peugeot Automobile of Nigeria Kaduna (PAN).
1.5
SIGNIFICANCE OF THE STUDY
The significance of this research work to the
organization cannot over emphasize. This research work will look at the
important area of changing the perception of the employer’s view of their
employees as a cost not as an asset. Also it will highlight some important
aspects of the impact of human capital management on organizational efficiency.
To practicing managers, this will enable them to control coordinate, direct and
plan the activities of the organizational effectively .For other
researchers/school and libraries, this study will be beneficial as it enriches
their study.
1.6
SCOPE OF THE STUDY
The scope of the study based
on the Role of Human Capital Management in Organization Efficiency in Peugeot
Automobile of Nigeria Kaduna (PAN)
Considering the sensitivity
of the research topic and the possible limiting factors that might be
confronted with, the research is restricted only to one organization that is in
Peugeot Automobile Company Nigeria Kaduna. The study covers a time from 2008 to
2012.
1.7
LIMITATION OF THE STUDY
In the study of this nature, one is bound to encounter
some problem that will serve as the limitation of the study, important among
which are:
i. Time
constraint: The time necessary to complete this study was short and as a result
of this, enough data were not consulted other constraints similar to this is
the tight academic work the researcher was faced with at the time period.
ii Data
collection: some of the data need of the research on. Internets were not
available to unsubscribed users. Therefore, the researcher was faced with the
option of going out in other to get these data since most of the data could not
be gotten from within.
iii. Finance:
Finance acted as a stumbling block to the execution of this project. The money
needed for transportation, browsing, printing e.t.c. posed some difficulties to
the researcher, hence acting as limiting factors.
In spite of these limitations, the content and
achievement of this write up will be of valuable use to the students and
society at large and also to
further researchers.
1.8
DEFINITION OF TERMS
1. Human: Is a
specialized word that applies to people, as distinct from the other
species of animals.
2. Capital: For the purpose of the
research are the innate or acquired human ability, which is the stock of
accumulated knowledge, skills, experience, creativity, and other relevant
workforce, that is valuable on organizational investment.
3. Management: For out purpose, we can regard
management as taking place within a structural organizational setting with a
prescribed role directed to wards the attainment of aims and objectives.
4. Organization: It is
a cooperative and coordinated social system of two or more people within a
common purpose.
5. Efficiency: This is the performing measure work
(ration of standard measures hour of work produced and the actual time taken).
6. Competences: This is the area of knowledge
ability and skills that increases an individual’s effectives in dealing with
the work.
7. Sampling: One of the numbers of thins or
part of a whole that can be looked at to see what the rest is like
MTN: Mobile
Telecommunication Network
HCM:
Human Capital Management