WORK LIFE BALANCE AND EMPLOYEE PERFORMANCE IN SELECTED COMMERCIAL BANKS IN VICTORIA ISLAND, LAGOS STATE
ABSTRACT
The study examined work life balance and employee performance in selected commercial banks in Victoria Island, Lagos State. The problem identified in this study is poor working organizational culture in the commercial banks which may not encourage various types of work life balance practices. The specific objective of this research is to determine the extent to which leave policy affects service delivery which is also in line with the research question and hypothesis. The research adopts a descriptive survey research design, the population of the study is 759 employees in GTBank, Access bank and Zenith bank and the sample size is 262 using Taro Yamane’s formula. 262 copies of structured questionnaire were distributed and completely filled and returned. Pearson product moment correlation and regression analysis was used to test the hypothesis. Cronbach alpha was used to test the reliability of the instrument. It was discovered that there is a significant positive relationship between leave policy and service delivery. The findings revealed that leave policy motivate employee ability to deliver services efficiently and effectively, in conclusion work life balance practice is an important factor in increasing employee performance. The researcher recommends that managers of these commercial banks should prioritize creating different work life balance incentives that will improve employee performance.